Messaging is one of the most important parts of the Freight forwarderding, Logistics, and Transportation companies’ job.
In the Freight Forwarding Agency Activity (FFAA), Freight forwarders are communicating with their overseas agents and branches about general subjects like introducing their company and services or checking the possibility of a shipment or service.
Freight Collab developed a messaging tool that is specially designed for Freight Forwarding Agency Activity (FFAA) Business to Business(B2B) communication to make messaging easier and more convenient for Freight forwarders, logistics, and transportation companies.
Freight Collab also enables Freight forwarders to exchange messages on each enquiry and shipment but this messaging tool is for general communication without any specific subject and so don’t confuse this messaging/Chat tool with enquiry and shipment collaboration messages.
To start Chat and sending general messages with your connected agents:
After clicking on Chat bottom, you’ll go to the Messaging Section of Freight Collab that enables you to chat with your selected agent.
According to the below image from the Messaging Section: