Privacy Policy

Published On June 14, 2021 • Paarou

Paarou Inc.,

Delaware is 651 N Broad St, Suite 206,

City of Middletown, zip code 19709,

county of New Castle, United States

Freight Collab is a product of Paarou Inc.,

Paarou Inc., is committed to respecting your privacy. This Online Privacy Policy describes the privacy practices for Paarou ‘s website (Paarou.com), FreightCollab ‘s website (FreightCollab.com) and the Freight Collab application (app.freightcollab.com).

From time to time, Paarou may introduce new products, features and services. To the extent that these new products and services affect this policy, this policy will be updated. Please see item number 5 for details on how we notify users of updates to our privacy policy.

  1. Why is your information needed?

Paarou products and services are web based; because of this they may require the use of first and last names, company name, telephone number, billing contact information, a password and a valid email address as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.

Paarou may collect specific information about how customers use our product. This include situations such as how a customer uses a specific feature and when a customer uses the product. The information is collected as data logs, images, or a logical sequence of images/videos to reply an issue encountered by a user. Our logging system automatically collects information such as the internet protocol address, browser type, browser language, referring URL, features accessed, errors generated, time zone, geo-location data, operating system information, and other such information that is transmitted in the header of the user’s HTTP request. This information is stored in log files. Paarou uses these log files to analyze trends, administer, and improve the application.

Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, and improve our internal process efficiency.

  1. What information does Paarou gather/track and how is it used?

PERSONAL INFORMATION: Information gathered at Paarou.com is done so on a voluntary basis. We collect personal information from users including (at a minimum) first and last names, an email address, and a password as well as comments on blog postings and job and press inquires. When a Customer registers online for the service, Paarou will take steps to verify the email address supplied to us to ensure it is accurate. The paid service requires Paarou to collect billing contact information and a credit card number that will also be verified to ensure it is accurate. Your email address may be used to send you notifications, periodic product newsletters, offers and usage tips from Paarou. We use the collected information to deliver services, process payments, update our records, communicate with you about products and services, and generally maintain your accounts with us. Because of our commitment to present the best possible product to all our customers, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.

BUSINESS INFORMATION: Information that is collected by our Services is considered confidential Business Information. We will collect and use Business Information only as necessary to appropriately support the Service, for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers’ service experience or as required by law. You should be aware that any personally and business identifiable information you submit to your Paarou profile might be read, collected or used by others who share the same organization.

Any information like shipment details, documents, bill of ladings, invoices, shipper or consignee name and contact details that you share with other members of platform can be seen and used by the related members.

PARTNERS: In some cases we provide the Services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages we will state who is collecting or receiving the information and whose privacy statement governs its use so that you will know at the time you create your account exactly how your information will be used. If you are registered with Paarou through a partnership and you request to opt out of receiving promotional updates we will also provide your email address to that partner so that they may also discontinue sending you messages on behalf of Paarou.

SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using Paarou products.

SECURITY INFORMATION: Paarou also might collect certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies and other unique identifying information of machines that have our software downloaded and installed on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.

SURVEYS: In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, presentation to advertisers and joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user.

WEB AND MOBILE ANALYTICS: We continuously improve our Sites and Apps and utilize different analytic tools to help us do so, such as cookies. We are interested in how visitors use our products, what they like and dislike, and where they have problems. We also use analytic tools on our Apps to help gather non-personally identifiable data about download and application usage. In our use of analytics tools we do collect general geographic data, but it is only on an aggregate basis and not specific to an individual’s exact location. These tools may be provided by third parties in order to assist us in collecting the information.

Google Analytics

The controller has integrated the component Google Analytics (with anonymisation function) on Paarou ‘s website (Paarou.com), FreightCollab ‘s website (FreightCollab.com) and the Freight Collab application (app.freightcollab.com).

Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google might transfer the personal information collected via this technical procedure to third parties.

As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.

In addition, this website uses the Analytics feature User ID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.

In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/ The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.

Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com.

Use of YouTube Videos

This website and Paarou services use the YouTube embedding function for display and playback of videos offered by the provider YouTube, which belongs to Google. To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets “YouTube” cookies in order to collect information about user behavior. According to indications from YouTube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR, on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. When using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA. Regardless of whether the embedded video is played back, a connection to the Google network “double click” is established when visiting this website. This may trigger further data processing beyond our control. In the event that personal data is transferred to Google LLC. based in the United States, Google LLC. is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. An up-to-date certificate can be viewed here: https://www.privacyshield.gov/list. Further information on YouTube data protection can be found in the provider’s data protection statement at: www.google.com/policies/privacy/

Stripe

When placing an order on our websites or applications, we use Stripe, a third party payment processor. Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies. 

You can access their privacy policy via the following link: https://stripe.com/gb/privacy

COOKIES:

We use cookies on all our websites and software applications. Cookies are small text files that your browser saves on your computer and mobile device, which allow an analysis of your usage. Cookies contain information about your device and your connection to the Internet, such as: IP address, operating system and browser used.

We use cookies to track user traffic patterns and hold certain registration information. When you visit or register at Paarou ‘s website (Paarou.com), FreightCollab ‘s website (FreightCollab.com) and the Freight Collab application (app.freightcollab.com), we use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes. We do not store passwords or any Personal Information about you in the cookies.

We use our access to the information in the cookies to optimize our offering, to present appropriate content to customers easily, and to improve our advertising and marketing. This is done as follows: Most of the cookies we use are so-called session cookies, which are automatically deleted by your browser after the end of your visit to our website. Session cookies provide us with information about visitor behavior on our website, which we analyze. With the knowledge gained, we will make our website more user-friendly, place important content on the most popular pages and develop our marketing strategies according to the interests of our target audience. Other cookies are stored longer on your device and allow us to recognize you as a user during a subsequent visit to our website. We do not pass on information that we receive through our cookies to third parties. By using the “Incognito” or “Private” mode of your browser, or by means of adjusting the settings in your browser, you can prevent the installation of cookies. As a result, some of the facilitation of operating our website will no longer work. Nevertheless, you can use the website, login and all offers of Paarou even without cookies. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support and improve our internal process efficiency.

Paarou also partners with selected marketing companies to help us track the effectiveness of our websites and generate visitor traffic. When a partner refers a visitor to us from any of these sites, they set a cookie on our Site. An ad ID and a partner ID are stored in the cookie, but no personally identifiable information specific to the actual visitor is stored. Paarou does not see the cookie.

We have no control over the use of third-party tracking technologies after they are placed on our Site. The Help section on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can still review the Site if you choose to set your browser to refuse all cookies; however, you must enable cookies in order to establish an account and to download and install any of the software.

SOCIAL MEDIA: Our Site might include Social Media Features, such as the Facebook Like button and Facebook Connect. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. These services will also authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network. Your interactions with these Features are governed by the privacy policy of the company providing them.

TESTIMONIALS: With your consent we may post your testimonial along with your name, your company name and your company logo. If you wish to update or delete your testimonial, you can contact us via one of the methods listed in this privacy policy.

  1. With whom does Paarou share the information?

Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties except as described within this Privacy Policy.

Paarou products and services by necessity require us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data and providing marketing assistance. They have access to personal information only as needed to perform their functions and may not use it for any other purpose. Further, they must process the personal information in accordance with this Privacy Policy. Also, in the event that Paarou or substantially all of its assets are acquired, customer information will be one of the transferred assets. For more information on how you will be notified in this instance, see Section 5 below.

Occasionally we send offers to select groups of Paarou customers on behalf of other businesses. When we do this, we do not share your personal information with the other businesses.

Except in the limited instances as stated above, we will never voluntarily share personally identifiable information with any third party without the user’s express consent or unless compelled by applicable state and federal laws. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Paarou does not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies or contact them directly.

This website may contain links to other sites that are not owned or controlled by Paarou. Please be aware that we, Paarou, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information.

  1. How can I review, correct and update my personal information?

If you wish to change, review or delete your personal information, go to your “Settings” page. There you can access or update the personal information and account history we have on file. Please contact us at support@Paarou.com if you need assistance in updating or reviewing your information.

To request removal of your personal information from Paarou, contact us at privacy@Paarou.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Paarou will respond to your request to review the information we have on file for you within 30 days.

  1. How can I opt out of Paarou ‘s collection, use and distribution of my information?

To change your email subscription status to receive or to stop receiving marketing communications or third-party promotions administered by Paarou, please go to the Email settings page, change your preferences and then click Submit. You can opt out of promotional emails at any time by clicking on the link located in the emails, but you will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the Service to you.

This privacy policy is subject to change. If we plan to use your personally identifiable information in a manner materially different from that stated at the time of collection, we will notify you via email prior to the changes taking effect. If another company acquires Paarou or any of its assets we will notify you via email about this transaction and the transfer of your personal information. You will have a choice as to whether or not you consent to the usage of your information in a different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.

  1. How does Paarou protect my information from loss, misuse or alteration?

Paarou uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect. Paarou is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. For information on how to do this, please see item number 4 above.

  1. How long does Paarou retain data?

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you request the deletion of your information from the Settings page on our Site, there is a three month grace period after which is it deleted from the Paarou service. Data, which is marked as deleted, cannot be viewed via the official Paarou clients; however, Paarou can access deleted data within the grace period in case you need to recover data that was accidentally deleted.

  1. Who can I ask if I have additional questions?

For additional inquiries about the privacy of your information, you can contact our Customer Support team via email at privacy@Paarou.com.

  1. Modification of this Privacy Policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Your new visit will be subject to the new privacy policy.

Last Updated: June 14, 2021 

We are working tirelessly to bring future technology to the freight forwarding, shipping, and transportation industry.

Stay tuned.

Freight Collab – info@freightcollab.com 

Middletown, DE, USA, 19709

 

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